Crypto.com Review 2022 – Pros, Cons & Important Info

Affordable low fees exchange

Crypto.com review Summary

Crypto.com is a decent exchange with a wide variety of token pairs and features. Further, a substantial userbase reflects customer confidence in the platform.

Thus, you can definitely try this platform.

Pros

• Low fees
• Thriving ecosystem
• Visa metal card with cashback rewards
• Fees 0.036%-0.144%
• Strong security

Cons

• Navigation could be better
• Customer support could be better
• Mid level volume

• Can I trust Crypto.com?
• Is Crypto.com a Good Exchange?
• Is Crypto.com a Centralized Exchange?

We are back with another exchange review. And this time, it’s Crypto.com. Yeah, that’s right.

You have seen hoardings of Crypto.com in Superbowl, FIFA, F1 Grand Prix, and whatnot.

And don’t forget the Matt Damon trailer.

This post is to find out whether Crypto.com is worth such hype. So, without further ado, let’s get started.

What is Crypto.com?

Crypto.com is one of the top crypto exchanges in the world. The exchange was established in June 2016 in Singapore. The platform has more than 50 million users and around 4,000 employees worldwide.

The platform provides more than 180 tokens in over 360 different pairs. Further, there are several services that a user can use. We will discuss these services in detail in a short while.

You can read Crypto.com’s vision and mission in the whitepaper here. Now, let’s understand more about the founders of the exchange.

Who are the Founders of Crypto.com?

Kris Marszalek – Linkedin
CEO

Kris is based in Hong Kong.

Before, Crypto.com, he had built and grown several companies. All these businesses were related to e-commerce. He served as the CEO of Engoso. Further, he founded BEECRAZY, which was to iBuy group in 2013 for $21 million.

Rafael Melo – Linkedin
Co-Founder and CFO

Rafael is based in Singapore. He completed his MBA from the University of North Carolina. He has over 15 years of experience in Finance and Risk Compliance. Before Crypto.com, Rafael also served as the CFO of Engoso with Kris.

Now, let’s understand the various features offered by Crypto.com to its users.

What are the Features provided by Crypto.com?

1. Trading Services – Buy and Sell

Like any crypto exchange, you can buy or sell crypto tokens on Crypto.com. In terms of trading, the exchange provides services such as Spot, Margin, and Derivatives Trading.

• Spot Trading – Crypto.com offers spot trading on more than 180 tokens for more than 360 pairs.

• Derivatives Trading – The exchange offers more than 70 derivative contracts.

• Margin Trading – The margin is available for spot trades up to 10X. For derivatives, the margin is available up to 50x.

• OTC (Over The Counter) Trading – For crypto whales who buy and sell crypto assets in bulk, the platform provides OTC service, which gives them predetermined prices and lower fees.

a) Web Trading Interface

The trading interface of the exchange is very straightforward and user-friendly. Further, you get access to various Tradingview charts and indicators that can help with the technical analysis.

b) Crypto.com Mobile Application

Further, the exchange also has a mobile application for iOS and Android devices, which supports you in buying or selling crypto on the go.

2. Fiat Support

Crypto.com supports several fiat currencies, including the following:

a) AUD (Australian Dollar)
b) CAD (Canadian Dollar)
c) EUR (Euro)
d) GBP (Pound Sterling)
e) USD (US Dollar)
f) BRL (Brazilian Real)

For more information on Fiat Support on Crypto.com, click here.

3. Payment Services

In addition to trading features, Crypto.com also offers many payment services as follows:

a) Crypto.com Pay

Users can use the Crypto.com Pay feature for

i. Shopping,
ii. Paying merchants,
iii. Pay for gift cards,
iv. Recharge mobile,
v. Send crypto to friends and family,
vi. Buy NFTs on the platform, etc.

Further, users are rewarded in CRO tokens (inhouse tokens of the exchange) to use the Pay feature.

You can further explore Crypto.com Pay here.

b) Metal Visa Cards

Crypto.com provides Metal Visa cards to its users. These are debit cards that a user can utilize for spending in Fiat or Cryptocurrencies.

In addition to this, several benefits are offered to cardholders, such as:

i. Free OTT subscriptions such as Netflix and Amazon Prime,
ii. Free Spotify membership
iii. Airport lounge access
iv. Private jet partnerships

You can read more about Crypto.com Metal VISA cards here.

4. Financial Services

In addition to trading and payment service, Crypto.com also offers many Financial Services such as:

a) Crypto Earn

Crypto Earn is a feature that allows you to earn passive income on your crypto assets. For this, the platform supports more than 40 different crypto tokens, including stablecoins.

Based on the type of Earn product available, there may or may not be a lock-in period. In case there is a lock-in period, then interest and principal would be paid only at the time of the expiry of this lock-in period.

You can read more about Earn product of Crypto.com here.

b) Crypto Credit

Crypto.com Credit allows a user to take a loan against their crypto assets. The platform lends upto 50% of a user’s collateral. This way, a user can have liquidity of funds without selling their crypto assets.

Further, users can avail of lower interest rates if they have staked CRO tokens on the exchange. (More on CRO tokens later in this post)

You can read more about Crypto.com Crypto Credit service here.

c) DeFi Services

Crypto.com also has a DeFi wallet which can be used to store your crypto assets in a non-custodial manner. This means a user would have complete custody of their Private Keys.

Further, you can either swap these tokens or deposit them on Yearn.Finance to earn passive income on them.

You can read more about the Crypto.com DeFi wallet here.

5. Other Features of Crypto.com

a) Crypto.org Chain

Crypto.org chain is a public blockchain network built by Crypto.com with Cosmos SDK (Software Development Kit).

This network aims to build an ecosystem for DeFi and NFT projects and enable these applications with a world-class user interface.

It has a native utility token called CRO (Cronos). More on CRO in a short while.

You can read more about Crypto.org Chain here.

b) Pay for Business

This is an extension of the Crypto.com Pay product. Merchants can use this service to accept crypto payments from their customers.

Not only this, but these merchants can also generate and send their invoices through the platform.

You can read more about the Crypto.com Pay Merchant service here.

c) Tax Service

Crypto.com provides tax support for several jurisdictions. Further, this service is entirely free of cost.

Not only this, but you can also use this service for trades executed on other exchanges such as Binance, Coinbase, Kraken, FTX, etc.

You can read more about Crypto.com Tax Service here.

Crypto.com Roadmap

Crypto.com has the following roadmap. Green features are the ones that have already been activated on the platform. The rest of the features are in the development pipeline.

What are the fees charged by Crypto.com?

Following are the various types of fees charged by the exchange:

1. There is no fee for a fiat deposit. However, there is a withdrawal fee of 25USDC on every fiat withdrawal.

2. The fee for crypto withdrawals is different for different cryptocurrencies.

3. The base trading fee for spot and margin trades is 0.4% of the transaction value, which is pretty high.

Further, if you hold the exchange’s inhouse token CRO, then you are eligible for a discount as follows:

For more information on the fee charged by Crypto.com, click here.

CRO (Cronos) Token

Crypto.com had an ICO in June 2017. during the ICO, MCO (Monaco) tokens were issued to the investors. However, in August 2020, these tokens were replaced with CRO (Cronos) tokens. CRO is an ERC20 token ().

CRO is the utility token for the Crypto.org Chain and Cronos EVM Chain.

1. Use cases of CRO Token

The use cases of CRO tokens are as follows:

a) Staking CRO on the Crypto.org chain and earning network revenue
b) Staking CRO on Crypto.com exchange
c) Better interest rates on Earn product for staked CRO token holders
d) Lower credit interest rates for staked CRO token holders
e) To pay transaction costs on the Crypto.org chain
f) To pay transaction cost on Cronos EVM chain

2. Tokenomics

3. Where to buy CRO (Cronos) token

You can buy CRO tokens on the following centralized and decentralized exchanges:

What are the Benefits of Crypto.com?

Various benefits of Crypto.com are as follows:

1. Tax support available in many countries

This is a unique feature offered by Crypto.com. Further, this service is entirely free. Generally, tax computation applications charge an annual fee for generating user tax reports.

2. Number of token pairs

Crypto.com offers a wide variety of token pairs. This is the reason for the substantial userbase of the platform.

3. VISA Card

Metal VISA cards offered by the platform can be used like any other Debit Card. Plus, you can either use the card for spending Fiat or cryptocurrencies.

4. Passive income options

Crypto.com offers passive income earning options on a wide variety of tokens.

5. Available in the US

Crypto.com provides its services in most of the states in the US. You can check the updated list of US states covered here.

6. Social Media Presence

The exchange has a significant social media presence.

What are the Limitations of Crypto.com?

1. Trading fee

The trading fee of Crypto.com is considerably higher than its global competitors. This makes the exchange difficult for traders with a significant number of transactions daily.

2. Past hack

In January 2022, Crypto.com 2 Factor Authentication service was hacked. As a result, the exchange lost users’ funds worth $35 Million. You can read more about the Crypto.com hack here.

Conclusion – Crypto.com Review 2022

In our understanding, Crypto.com is a decent exchange with a wide variety of token pairs and features. Further, a substantial userbase reflects customer confidence in the platform.

Thus, you can definitely try this platform.

However, one should always use a centralized exchange with a pinch of salt. If the platform gets hacked, you may lose all your funds. Therefore, keeping your trading funds on these exchanges and keeping your long-term holding in the Hardware Wallets is always a good practice.

I hope this post helped you in deciding whether Crypto.com is an appropriate exchange for you or not. Let us know your feedback and comments to us.

Please note that nothing written in this post is a piece of financial advice. Please consult your financial advisor before making any financial decision.

Lastly, subscribe to CoinSutra Newsletter to get your FREE trading E-book.

Frequently Asked Questions (FAQs)

Whether Crypto.com is available in the US?

What is the Transaction Fee charged by Crypto.com?

Following are the various types of fees charged by the exchange:
Deposit Fee – Free
Withdrawal Fee for Fiat Currency – 25 USDC
Withdrawal Fee for Crypto Currency – Variable Fee
Trading Fee – 0.4%

Was Crypto.com ever hacked?

In January 2022, Crypto.com 2 Factor Authentication service was hacked. As a result, the exchange lost users’ funds worth $35 Million. You can read more about the Crypto.com hack here.

Kalki is a seasoned content writer with over two years of experience writing about blockchain and Cryptocurrencies. His passion for Bitcoin and cryptocurrencies bloomed in late 2019. Crypto’s technological and economic implications are what interest him most.

He is a Chartered Accountant and Lawyer with over 10 years of experience in the FinTech industry. He likes to read, travel and go for long rides on his bullet bike.